A Chatbot app or conversational bot is the new way businesses interact with their customers.

You’ve probably experienced this yourself. For instance, have you ever been on a website browsing and a welcome message appears in a chat window?

That’s a chatbot. Companies use them to lower their costs (rather than having live agents), but also to improve a customer’s ability to find what they need on the site.

Here’s the best part…

The chatbot market size is set to exceed $1.34 billion by 2024, according to Global Market Insights. This growth indicates that chatbots will open up a new market for copywriters.

Here’s how…