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Reality Blog: Make Big Money ─ Solve Customer Service Problems

Reality Blog: Make Big Money ─ Solve Customer Service Problems

March 23, 2022 | By Judith Culp Pearson | No Comments

Customer service problems, complaints during the buying experience, or negative reviews are your opportunity to win big with your writing clients.

How so?

No one wants a negative review. Not you, not your writing clients. They are frustrating and can damage your reputation.

But what if you flip that and embrace them as an opportunity?

Help a client solve that unhappy customer problem, and you’ll endear them to you. And hopefully set yourself up for more work for your business.

That unhappy customer is your opportunity to create a golden egg generating more work and more revenue. And future customers will have a better experience.

Whether you are new to a company or have worked with them a while, you still have an “outsider” view. So if you see negative reviews, you can be their hero and ride in on your white horse to the rescue.

Here’s how to do that…



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About the Author

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Judith Culp Pearson

Judith specializes in human to human copy and content; scripts, stories and emails interwoven with SEO marketing to maximize ROI. She uses result focused relationship building to engage readers and increase Customer Lifetime Value.

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